- Installation Notes and Diagrams - Below is
a list of most commonly asked questions. Toward the bottom
of the page we have wiring diagrams to assist you with the
installation of you phone system.
- Transformers - The KX-TG4500B can use either
transformer for the base or handset. However, the KX-TG4000B
must use the Larger AC Adaptor PQLV12 must be used with base unit and
smaller AC Adaptor KX-TCA1 must be used with handset
charger. If they are switched the you may experience a
buzzing sound when in use.
- Handset 1 Notes - The cordless handset that is in
the same box as the base is pre-registered at the
factory and assigned the handset extension # 1. Registration is
needed for any additional handsets. Do NOT de-register (the included) handset #1, as you
may experience difficulty in re-registering it and may cause
the need to send it in for service.
- Wiring Notes - If the you have 4 separate lines coming into
your
home/office you will need two T-adaptors - (Panasonic
model KX-J24) and two 2-wire telephone line cords to connect
the KX-TG4500B four-line system.
- No Dial Tone - You have 4 phone lines... After
plugging everything in you only have lines 1 & 3 working,
what happened ? See condition #4 below, you have the
incorrect "T" adapter installed.
- Memory Card - When you remove the memory card (
Plastic & Paper Card), and use it as a name index for your
cordless handset intercom buttons, be sure to reinstall it correctly. If you
re-install it upside down, it will
hold down one of the extension keys and disable the other
keys, including the numeric keypad. If this happens, you will have a dial tone, but none of the keys will
work.
- Auto Attendant - In the Automated Attendant mode none of the phones will
ring when a call comes in ( the Auto Attendant picks up the
call before the first ring) and the caller must select an
extension followed by the # sign. If no extension is
selected, or the caller is calling from a rotary phone, the
greeting will repeat 3 times and then transfer to the
Operators mail box (general delivery mailbox). In the Auto Answer mode, all
phones ring, until the outgoing greeting message comes on,
this is just like any phone with a built-in answering
system, except the caller will also have the opportunity to
select any extension or wait for the beep and leave a
message in the general delivery mailbox.
- Hunting - Line roll over (Hunting) is a service
offered by the telephone companies. The
KX-TG4000B phone system is compatible
with this service. When a call comes in on one telephone
line, this service will hunt the call onto the next
available telephone line. Should all 4 lines be in use, the
caller will hear a busy signal. We can secure this local
service from your phone company for you.
- HOLD - When a caller is put on hold, a warning tone (beep) will
sound after 30 seconds. After 2 minutes the Automated
Attendant will respond to the caller. The caller call a
another extension handset, or leave a message. This is normal and the tone
(beep) cannot be either disabled or the volume lowered.
We recommend Music On Hold.
- Conference - When a line is in use by the base unit or any handset,
you can not join in on that line by picking up another
extension, nor can anyone pick up an extension and eavesdrop
on your conversation. The extension in use needs to transfer
the call to a different extension or you can conference another
extension to make a 3-way conference call.
- Caller ID - When a call is received, the caller's
Name and phone number will be displayed between the 1st and
2nd ring. Caller ID must be ordered as a separate service
from you telephone company in order for this feature to
work. This system will display Smart Caller ID (Name & Phone
Number) providing your local telephone company provides this
service. We can help you obtain this service with your local
phone company.
- Operation Manual - I misplaced my operation
Manual - No Problem... We have a On-Line PDF file you can download (4.11
MB).
- Click Here
for the KX-TG4000B System
-
Click Here for the KX-TG4500B System
-
Options
-
What are the additional Options I Can Add to the KX-TG4000B
Phone System....
- Headsets - All phone in the system are headset
ready. We recommend model M-175 providing Mic Volume
control, Headset Volume control, and mute switch. This
features a noise reducing Mic, all these features for under
$39.00.
- Music-On Hold - (MOH) is built into the
KX-TG4500B, but requires software to change music and
messages. We recommend the OHP-6000 System for this phone.
MOH is available for the KX-TG4000B system through a special on-hold device that works
automatically with the base (KX-TG4000B), and desk top
speaker phones (KX-TGA420B). The cordless phones
(KX-TGA400B) require a two step process to place the called
on hold "AND" activate the MOH feature. You will
need the OHP-6500 for the KX-TG4000B system.
- Surge Protection - We recommend you install surge
protection on the base unit. the surge protection we
recommend covers both the incoming phone lines and the AC
power.
- Battery Backup - The handset battery operation
will provide several hours of talk time and several days of
standby time. However, the base unit battery will only
supply you with about 30 minutes of operation should the
power fail. A small APC unit will provide you with several
hours of operation until the power is restored.
- Door Phone Option - NEW ! Now
available is our door phone adapter for the KX-TG4000B and
KX-TG4500B phone
system. You can have two door phones added to your system
with a selection of two styles of door phones.
- Buzz In Door Operation - Operate a electric door
strike or entry gate when combined with door Phone Option.
- Keyless Door Entry - When combined with the Door
Phone Option, a keyless door entry system will allow access
using a code entered via keypad on door phone or proximity
card reader.
- Paging - Paging is available when combined with
the door phone module. Paging system allows for outdoor
paging (Paging Horn) or indoor paging (Ceiling Speakers) .
- Cellular Phone Module - We can add a cellular
phone module to your system by using one of your four phone
lines. This module converts cellular to analog dial tone
allowing you place and receive calls thru this phone system
and save money by using your free cellular minutes. As us
for more information about this feature.
- Custom Features - I don't see a feature above
that meets my needs. No problem, we can usually provide you
with a custom solution. Just send us an email with your
request. Please be specific as possible.
|
|
