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The ACA-1A Automated Attendant provides a
professional solution for increasing call handling capacity without adding
costly staff. The ACA-1A answers promptly and courteously and allows callers
to route themselves, with a Touch Tone phone, to an extension or department.
Callers can interrupt the message at any time by dialing a single digit or
extension. Callers without Touch Tone phones default to a live attendant.
The ACA-1A is a single-port Automated
Attendant with a user recordable digital voice announcer. One minute of
non-volatile digital memory is available to provide a greeting and a menu of
up to 10 departments or extensions.
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- Increase call capacity without adding
staff
- Operator back-up during high-traffic
hours
- Use as a multi-level directory system
with AAI-MD software
- Use as the first level of a multi-level
announcer with additional ACA-1A’s or ACA-2B’s
- Compatable with many phone systems!
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- Non-volatile E2
memory - no batteries required for memory retention during power failures
- Remote or local recording
- Bilingual capabilities - allows menu
selection in two languages
- Programmable ring delay
- Professionally greets and processes
calls
- Compatible with Centrex, PBX, Hybrid Key
and many electronic key systems with OPX or single line station
capabilities
- Stores up to (9) 16 digit speed dial
numbers and (1) 32 digit number
- Processes approximately four calls per
minute (stack as many units as necessary for larger capacity)
- Record announcements with a standard
carbon handset or tape player
- Separate announcements for greeting/menu
selection, confirmation and busy extension
- Blocks 8+ and 9+ dialing
- Touch Tone interruptible announcement
- Default speed dial position for non
Touch Tone phones
- CPC detection
- Muli-Level directory capability when
used with optional AAI-MD software.
- One year warranty
- Made in the USA
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- Power: 120V AC/12V DC 500mA, UL
listed adapter provided
- Shipping Weight: 1.0 Kg (2.2
lbs.)
- Environmental: 0° C to 32° C (32°
F to 90° F) with 5% to 95% non-condensing humidity
- Hook Switch Flash: 512 ms ± 50
milliseconds
- Busy Detect Cadence: 200ms -
300ms or 450ms - 550ms on/off
- Speed Dial Timing: 120ms on/off
(typical) - normal, 60ms on/off (typical) - fast
- Answer Message Default Time-out:
6 seconds
- Busy Message Default Time-out:
2.5 seconds
- Message Length: 1 minute
- Sampling Rate: 64K (equivalent)
- Connections: (1) RJ11 jack, (1)
3.5mm (1/8") tape jack, (1) modular handset jack
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®
![[ImageURL]](../../Images/Telephone_Assy/Viking/aca-1a(200).jpg)
